Horizon Gymnastics Club Policies

Parent & Tot Policy

The use of baby slings to hold a child while a parent is on the floor during a parented class is not permitted. The safety issue this poses by potentially interfering with the training of the child, as well as the risk of a fall the infant sibling is exposed to will not be covered by Horizon Gymnastics should an incident occur, as it is the parent’s responsibility to provide their child with their undivided attention. Children in strollers or car seats on the sidelines or in the viewing areas are considered to be unattended and as such pose a great risk and is also not permitted.

Registration Fee

There is a $60.00 Horizon registration fee charged once per year (July 1 – June 30), per child. This fee is subject to change depending on costs of registration with AGF, GymCan, and insurance membership/administration fees. This fee is non-refundable. Having an annual membership does not guarantee the participant a spot in the class.

Payment

All class and registration fees must be paid in full at the time of registration. Horizon Gymnastics Club does not allow anyone to participate whose fees have not been paid.  In cases of financial hardship, the family may contact the club for payment options.  Registration for the following season cannot be accepted until all outstanding fees have been paid.

Refund Policy

All cancellations must be done prior to the start of the third class.  Written notification is required, and class fees will be charged until written notice is received, regardless of attendance.  Refunds are subject to a $20.00 Administration Fee.  Transfers are subject to a $10.00 Administration Fee.  The Horizon Gymnastics Membership/Registration Fee is non-refundable.

Sibling Discount Policy

Horizon offers a sibling discount of 5% when registering 2 or more siblings. Please note that the sibling discount does not apply to the $60.00.

Warm-up Policy

It is extremely important that your child arrives on time for class.  This is to ensure that they warm up correctly, which helps prevent unnecessary injuries.  If your child misses warm-up he/she may not be able to participate in class for that day. 

Drop Off & Pick Up Policy

It’s important to drop off and pick up participant’s on time. Please ensure that you arrive on time to pick up your child.  Horizon Gymnastics Club has a policy that late pick-ups result in a $1.00 per minute late charge. This charge must to be paid prior to the child returning to class. If there is an emergency please call the gym and we will do our best to accommodate. Please be respectful of our staff - leaving work at the end of their shift is important to them too!

Parent supervision is required in the viewing area prior to the class start time. No early unsupervised drop off is permitted. Siblings not attending a class must be supervised in the facility at all times.

Missed Class Policy

Please note that there are no make up classes for missed classes.

Illness Policy

Please keep sick participants at home. The health and well-being of our team and Horizon families is our top priority and we greatly appreciate our entire community respecting this policy. Horizon Gymnastics reserves the right to ask an ill participant to leave the facility, and no refund or credit will be given. If your child suffers from seasonal allergies, please make our office aware. No refunds or credits will be issued for COVID-19 related illness or isolations.

Special Needs Participants

We pride ourselves on creating an inclusive environment and we do our best to accommodate most situations. To ensure a safe and high-quality experience for all participants and staff, those with a special need that requires one-on-one attention are required to have an aid accompany them in the gym.

Please keep in mind that our staff are trained gymnastics coaches, but do not always have the necessary certification to accommodate those with special needs. Please indicate any special circumstances under the medical notes in your child’s online profile so our staff can be aware prior to the commencement of classes. Each situation will be handled on a case-by-case basis, keeping in mind a safe and high-quality experience for all.

Horizon Gymnastics reserves the right to request a participant have a one-on-one aid for their class if our staff determines this will create the most positive experience for all. All additional costs associated with this request will be the responsibility of the participant’s caregivers.

Personal Property

Horizon Gymnastics is NOT responsible for lost or stolen property in or around our premises, including the gym floor, the viewing area, or your vehicle. Please do not leave purses or other valuables in plain sight in your vehicle as we have experienced targeting from thieves in the past.

We accept no responsibility for articles left behind. Horizon Gymnastics staff are not permitted to accept responsibility for personal articles. All water bottles and lost and found items will be donated after the last day of the session.

Behaviour & Expulsion

A member may be expelled without refund or credit if their behaviour is abusive to classmates or staff.  A member may be expelled for destruction of equipment or the property of others.

Code of Conduct Policy

Safesport Policy

Abuse, Maltreatment & Discrimination Policy

Conflict of Interest Policy

Social Media Policy

Complaints, Hearings & Discipline Policy

Alternative Dispute Resolution Policy

Investigations Policy & Procedure

Appeals Policy & Procedure Policy